At QOLAC, we are committed to fostering a professional publishing environment founded on mutual respect, trust, and collaboration. We believe these values are essential to delivering the highest quality publishing products and services. We expect all of our team members to maintain the highest standards of professionalism, integrity, and courtesy at all times when engaging with authors, reviewers, readers, and the broader academic community.
In return, we require the same standard of respectful behavior from the academic community and the public in all interactions with QOLAC staff. We maintain a zero-tolerance policy regarding any form of harassment, bullying, discrimination, or aggressive conduct directed toward our team members. A safe and supportive environment is critical to the advancement of scholarly communication, and we are dedicated to protecting our staff from abusive behavior.
QOLAC reserves the right to take decisive action against any violations of this policy. In serious instances, we may bring the matter to the attention of an individual’s employer, affiliated institution, or local authorities. Furthermore, we maintain the right to refuse further interaction, suspend services, or permanently terminate business relationships with individuals who repeatedly or egregiously violate these standards of conduct.